FAQ
Are you a factory or a trading company?
We are a manufacturer with our own R&D, production, and assembly facilities in Chongqing, China. We also handle export business directly, so you work with the factory on pricing, customization, and after-sales support.
What is your MOQ?
For standard models, our MOQ is normally 1 unit. For OEM/ODM orders with customized color, logo, or configuration, the MOQ is usually 5–10 units depending on the customization level. Please contact us to confirm a specific plan.
What is the lead time?
For standard models in stock, delivery takes about 15–25 days after deposit. Customized or bulk orders usually require 30–45 days. The exact lead time will be confirmed in the quotation according to your model and quantity.
Do you support OEM/ODM customization?
Yes. We support OEM/ODM including brand logo, machine color, cargo box size, engine brand, track specification, and hydraulic system configuration. Our engineering team can review your requirements and propose a suitable solution.
What working conditions are your tracked transporters suitable for?
Our tracked transporters are designed for hillside, orchard, tea plantation, palm plantation, muddy field roads, and construction sites. Standard models can handle slopes up to 35 degrees, and the engineering tracks provide traction on soft or uneven ground.
Do your machines come with hydraulic self-unloading?
Most models are equipped with hydraulic tipping buckets, allowing one-person operation for loading and unloading. For small models such as the 0.5-ton unit, hydraulic self-unloading is also available.
What engines and key components do you use?
Depending on the model, we use Yunnei water-cooled or turbocharged diesel engines, single-cylinder water-cooled diesel engines, air-cooled diesel engines, and 170F gasoline engines. Electric models use Tianneng batteries. Component brands can be adjusted according to your market requirements.
What is the warranty and after-sales support?
We provide a 12-month warranty for major components under normal use. Wearing parts and consumables are not covered. We supply spare parts, technical documents, and remote guidance for maintenance. On-site service can be arranged through our distributors where available.
Do you have export qualifications and certifications?
Yes. We hold export business qualification, and our tracked agricultural transporter manufacturing has been certified under the ISO-9001 quality management system. We can also assist with certification requirements for your specific market on request.
How can I get a quotation? Can I order a sample or visit your factory?
Please send us your required model, quantity, destination port, and any customization needs by email or phone. We will reply with a quotation within 24 hours. Sample orders and factory visits are welcome, and we can arrange video tours if travel is not convenient.